Why I Work At OSI

Why I Work At OSI

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As I approach my 2 year anniversary with OSI Physical Therapy, I find myself pondering the question, why I stay at OSI Physical Therapy.

When I accepted the job in June 2014, I wasn’t sure what to expect. What I have found is a culture of very dedicated and caring people.

I was fortunate to get in on the ground level with the new Intake Call Center. The purpose of the change to the call center was to have consistency with processes and communications, ultimately to enhance the customer experience. The change was difficult for some patients to get used to, but as time goes on, we are working through the ups and downs. I take pride in being part of this high performance team.

I have had the opportunity to receive treatment from a couple of our therapists. My experience has been nothing but exemplary. From the front desk, to the actual treatment, the care was outstanding. I was treated with respect and genuine concern. I would highly recommend physical therapy as a treatment option to anyone experiencing pain or having issues with the many areas we specialize in treating.

Because of my positive experience, I find it very easy to promote and encourage patients who are interested in OSI Physical Therapy as a treatment option. I am confident that they will be pleased with their results and establish a relationship that will guide them on their road to recovery.

At OSI Physical Therapy we not only provides a service to our patients, but we share valuable knowledge that will benefit them for the rest of their lives. This is a big part of why I love working for OSI.

– Peg

 

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Why I Work At OSI

Peg Mattila

Peg Mattila

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